Our technicians use secure remote access tools to diagnose and fix issues on your computer. You'll need to grant us permission to access your system, and you can monitor the entire process.

3. What types of computer issues can you diagnose and repair remotely?

We can troubleshoot and repair software issues, remove viruses and malware, update drivers and operating systems, and optimize your computer's performance.

4. What is included in your computer diagnostics service?

Our computer diagnostics service includes a thorough examination of your system's hardware and software to identify any issues. We then provide a detailed report and recommended solutions.

5. Can you build a custom computer for me?

Yes, we offer basic computer building services. We can help you select components that meet your needs and assemble the computer for you.

6. What do I need to provide for a custom computer build?

You'll need to provide the components you want to use, or we can help you purchase them. We will then assemble and test the computer to ensure it's working properly.

7. How do you handle local repair services?

For local repairs, we can come to your home or office. We handle hardware repairs, upgrades, and small home network setups.

8. What types of small home network problems can you fix?

We can set up and troubleshoot routers, modems, Wi-Fi extenders, and networked devices. We also ensure your network is secure and running efficiently.

9. How long does a typical repair take?

The time required for a repair depends on the complexity of the issue. Remote repairs typically take between 1-3 hours, while local repairs and custom builds may take a few days.

10. What are your rates for repair services?

Our rates vary based on the service provided. Please contact us for a detailed quote based on your specific needs.

11. Do you offer any guarantees on your work?

Yes, we offer a 100% satisfaction guarantee on all our services. If you're not satisfied with the repair, we will work to resolve the issue or provide a refund.